“Alex McFarlane arrived within 24 hours of my initial telephone call. He repaired one VHS/DVD combination recorder on site. The other recorder required more extensive work so he exchanged it for a refurbished machine. Both recorders were purchased several years ago but now one is as good as new and the replacement is the same with both VHS and DVD functions in full working condition. I would not hesitate to recommend Alex McFarlane to anyone who thinks their machines are beyond help. If anyone can sort them out, he can. His charges for the repair and replacement machine were considerably less than the cost of purchasing new machines - not that it would have been possible to buy new machines of the quality and with the functions of the existing one
I phoned Alex when my tv became faulty just out of warranty. My tv was collected, repaired and returned to me in a timely manner, with costing clear throughout. Very pleased with the professional and honest service I received. Would highly recommend.
I am extremely impressed with the service received. I called Alex today around 12 0'clock. He asked what model my to was, the problem with it and where I lived. He turned up within 20 minutes (no call out fee), and had diagnosed the problem and gave me a very reasonable quote there and then. Because he knew the model (clever thinking asking me that on the phone!) He had the part with him and repaired the TV there and then and had it back up and working within an hour! I could have spent hundreds of pounds either on a new TV or an unscrupulous repair company. I am very pleased and would recommend his service to everyone. Polite, genuine and very reasonable.5 stars from me, thank you very much!!
Excellent service very reasonable rates would recommend and use him again without a doubt.
MISTY IN WATERLOOVILLE
Fantastic, thought i would have to buy a new tv but Alex Mcfarlane fixed my TV fault in a matter of minutes, great value for money, arrived on time, I definitely recommend, outstanding.
Fantastic service at a reasonable price. Gave me all the information required to make a decision on whether to have work carried out. Would definitely use again!
Thank you for your promt and helpful service. We are very pleased with our DVD/VHS combi and pleasantly surprised at the cost. Thanks also for delivering the instruction book.